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So you’ve gone and muddle up your finger size hey dingus? not to worry we
will sort it out for you FREE of charge (legends). Here is what you have to do.

1. Buy a parcel or post satchel and direct it to:

Krool, 381 Brunswick Street

Fitzroy, Victoria, 3065

2. Buy another parcel or satchel and create a return package with YOUR
postal address filled out on it for us to return to you.

3. Get your ring, return satchel AND a note with your name, order number,
contact details and NEW FINGER SIZE required for the resize.

4. Put all of the above items in the outgoing satchel and send it to Krool Headquarters

5. Wait patiently and your correct size ring will be returned to you shortly
FREE of charge (legends) (but you shout the postage)

Silver Care Instructions

We here at Krool Promote "Everyday Wear" when it comes to our jewellery and we dont want to change that. 99% of people will never experience any issues, but all silver jewellery no matter its quality is prone to some form of oxidisation / tarnish for some clients. We feel as if we have mastered the recipe well enough so that we have drastically minimized its chances, but still tarnish can appear. To help decrease the risk of tarnish these steps always help in minimzing any silver jewellerys risk of tarnishing

• Remove jewellery when showering or bathing. This is particularly important when on the beach, in the sea and in chlorinated water
• Avoid wearing jewellery when doing physical work such as housekeeping, gardening or exercise
• Never expose jewellery to household cleaning products, especially bleach and highly reactive solutions
• Avoid spraying perfume, hairspray on the gemstones or pearls as it jeopardizes the integrity of the material
• Remove jewellery when applying make-up, creams to avoid the residue getting into the texture or gemstone setting. Any residue dulls the shine of your ring
• Keep away from extreme temperatures and humidity

Krool Higned Earrings are hand crafted and were designed to be a comfortable and stylish everyday earring for our customers with a easy to use hinge system. Hinges in Jewellery can be considered one of the most difficult mechanisms to achieve and maintain quality, with constant moving and tension brings wear and tear. We have put months of effort into trying to perfect our hinge system to minimise any faults but with any moving parts comes quality control.

Strength Guarentee

With this in mind, we are proud to offer a guarentee that if your earrings start to feel loose or weak we can replace them free of charge as long as you send the faulty piece back to us. 

Welcome to Krool.

These terms and conditions outline the rules and regulations for the use of Krool's Website, located at www.krool.com

By accessing this website we assume you accept these terms and conditions. Do not continue to use Krool.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Krool, you agreed to use cookies in agreement with the Krool's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Krool and/or its licensors own the intellectual property rights for all material on Krool.com. All intellectual property rights are reserved. You may access this from Krool for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Krool

• Sell, rent or sub-license material from Krool

• Reproduce, duplicate or copy material from Krool

• Redistribute content from Krool

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Krooldoes not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Krool, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Krool shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Krool reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Krool a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;

• dot.com community sites;

• associations or other groups representing charities;

• online directory distributors;

• internet portals;

• accounting, law and consulting firms; and

• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Krool, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Krool. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Krool's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;

• limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• limit any of our or your liabilities in any way that is not permitted under applicable law; or

• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.